Terms of service

GENERAL INFORMATION
Welcome to Casa Sello! The terms “we,” “us,” and “our” refer to Casa Sello. Casa Sello operates this store and website—including all related information, content, features, tools, products, and services—to offer you, the customer, a curated shopping experience (the “Services”). Casa Sello uses Shopify technology, which enables us to provide the Services to you.
The following terms and conditions, together with any policies referenced herein (collectively, these “Terms of Service” or “Terms”), outline your rights and responsibilities when using the Services.
Please read these Terms of Service carefully, as they contain important information regarding your legal rights and cover areas such as warranties, disclaimers, and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or the Privacy Policy, you must not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT
By accepting these Terms of Service, you represent that you are at least the age of majority in your state or province of residence and have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.
To use the Services—including accessing or browsing our online stores or purchasing any of the products or services we offer—you may be required to provide certain information, such as your email address, billing details, payment information, and shipping address. You represent and warrant that all information you provide in our store is accurate, current, and complete, and that you possess all necessary rights to provide such information.
You are solely responsible for maintaining the security of your account credentials and for all activity occurring under your account. You may not transfer, sell, assign, or license your account to any other person. SECTION 2 - OUR PRODUCTS
We have made every effort to display our products and services accurately in our online store. However, please note that product colors or appearance may differ from how they appear on your screen due to the type of device used to access the store and its settings.
We do not guarantee that the appearance or quality of any product or service you purchase will meet your expectations or be identical to how it is shown or presented in our online stores.
All product descriptions are subject to change at any time without prior notice, at our sole discretion. We reserve the right to discontinue the sale of any product at any time and may limit the quantities of any product we offer to any person, geographic region, or jurisdiction on an individual basis.

SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. Casa Sello reserves the right to accept or reject your order for any reason, at its sole discretion. Your order will not be accepted until Casa Sello confirms its acceptance. We must receive and process your payment before accepting your order. You should review your orders carefully before making a purchase, as Casa Sello may be unable to process a cancellation request after an order has been accepted. In the event that we do not accept, modify, or cancel an order, we will attempt to notify you by contacting you via the email address, billing address, or phone number provided at the time the order was placed.
You may return or exchange your purchase only in accordance with our refund policy [LINK].
You represent and warrant that your purchase is for personal or household use and not for resale or commercial export.

SECTION 4 - PRICING AND BILLING
Prices, discounts, and promotions are subject to change without prior notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be indicated in the order confirmation sent to you via email. Unless expressly stated otherwise, published prices do not include taxes, shipping, handling, or customs fees, nor import charges.
Prices published in our online stores may differ from prices offered in physical stores, other online stores, or stores operated by third parties. From time to time, we may offer promotions on the Services that could affect pricing strategies and are subject to terms and conditions.